COVID-19 / Coronavirus Information and Updates
- COVID-19 Vaccine Information
- Reopening Allegany County
- Health Notices / Press Releases
- County Government Notices / Press Releases
- School Districts / Colleges Notices / Press Releases
- COVID-19 Resources for Businesses and Individuals
Last updated on January 12, 2021 11:55 am
A Message From
Curt Crandall, Chairman
As Chairman of the Allegany County Board of Legislators, my highest priority will always be the health and safety of this community. We have a dedicated team of employees from our Health Department, Office of Emergency Management and Fire, Social Services Department, Office for the Aging, and more who are working tirelessly to protect our community as we prepared for and now respond to the recent Coronavirus (COVID-19) outbreak. The County is dedicated to providing services and programs that protect all residents, young and old, and improve the quality of life for all who live here. I am committed to working for the people of Allegany County. Together we can continue to make Allegany County a great place to live, work, and raise a family.
Informational Phone #:
The Coronavirus disease (COVID-19) is a new respiratory illness that has been identified in countries all over the world. Persons who have contracted the disease may show mild to severe symptoms, or be completely asymptomatic. The Allegany County Department of Health has been working with New York State Department of Health (NYSDOH), CDC, county & regional staff, and local community partners to keep our community members safe.
Please direct all questions related to COVID-19 concerns to (585) 268-9700 or email email@example.com. You can also call the NYSDOH Coronavirus hotline by dialing 1-888-364-3065.
The NYSDOH has developed a COVID-19 tracker that shows daily stats Statewide and by County.
Johns Hopkins University has also developed a COVID-19 tracker that shows daily stats for Allegany County, providing different data based on five-year estimates from the American Community Survey.
For general updates on the outbreak in New York State and information from the CDC, please visit the following pages:
To File a Complaint
For complaints related to violations of health and safety restrictions & requirements for businesses, gatherings and individuals, or travel please choose one of the following links:
If you want to file by phone, please call 1-833-789-0470. Complaints can be made 24 hours a day, seven days a week by either format.
The CDC has posted guidelines related to travel within the United States and Internationally, providing a geographic risk assessment data map. All destinations are currently considered a level 3 hazard, meaning that all travelers avoid all nonessential travel to global destinations.
Governor Andrew M. Cuomo has announced new guidelines allowing out-of-state travelers to New York to “test out” of the mandatory 14-day quarantine. Travelers from states that are contiguous with New York will continue to be exempt from the travel advisory; however covered travelers must continue to fill out the Traveler Health Form. Essential workers will continue to be exempt as well. The new protocol is effective Wednesday, November 4.
For any traveler to New York State from out of state, exempting the contiguous states, the new guidelines for travelers to test-out of the mandatory 14-day quarantine are below:
- For travelers who were in another state for more than 24 hours:
- Travelers must obtain a test within three days of departure from that state.
- The traveler must, upon arrival in New York, quarantine for three days.
- On day 4 of their quarantine, the traveler must obtain another COVID test. If both tests comes back negative, the traveler may exit quarantine early upon receipt of the second negative diagnostic test.
- For travelers who were in another state for less than 24 hours:
- The traveler does not need a test prior to their departure from the other state, and does not need to quarantine upon arrival in New York State.
- However, the traveler must fill out our traveler form upon entry into New York State, and take a COVID diagnostic test 4 days after their arrival in New York.
Local health departments will validate tests, if necessary, and if a test comes back positive, will issue isolation orders and initiate contact tracing. The local health department must make contact with the state the traveler came from, to ensure contact tracing proceeds there as well. All travelers must continue to fill out our traveler form upon arrival into New York State to contribute to New York State’s robust contact tracing program.
The travel guidelines require all New Yorkers, as well as those visiting from out of state, to take personal responsibility for compliance in the best interest of public health and safety.
To file a report of an individual failing to adhere to the quarantine pursuant to the travel guidelines click here or call 1-833-789-0470.
Individuals may also contact their local department of health. Questions related to travel should be directed to (585) 268-9700 or by email to firstname.lastname@example.org. You can also call the NYS Travel Advisory Hotline at 1-888-364-3065 or use this form to ask a question.
Full details of the guidance can be found here: https://forward.ny.gov/covid-19-travel-advisory
COVID-19 communications are posted daily on our website under News and on our facebook page, showing the most up to date information related to local updates. Past communications regarding COVID-19 can be found at this link: County Government Notices
Please direct all questions related to information within the press releases presented to the Allegany County Public Information Officer, Brenda Rigby-Riehle by email at email@example.com.
Facebook version of DOH Videos:
- Video #6: 4/22/2020 Discussion with Jones Memorial Hospital
- Video #5: 4/8/2020 Masks and Mental Health
- Video #4: Here is a link to the Allegany County DOH Facebook page and our video released 3/27/20.
- Video #3: Here is a link to the Allegany County DOH Facebook page and our video released 3/23/20.
- Video #2: Here is a link to the Allegany County DOH Facebook page released 3/20/2020.
- Video #1: Here is a link to the Allegany County DOH that was released on 3/17/2020.
County YouTube Channel Videos:
NYSDOH YouTube Videos:
Posters & General Guidance
- NYS Contact Tracing Flyer
- Emotional Support Helpline Poster
- Coronavirus Fact Sheet – CDC
- Handwashing Steps – CDC
- Stop The Spread Of Germs – CDC
- Call To Citizens: Be Prepared Not Scared
- Outdoor Guidance
- Protect Yourself Poster – CDC
Symptoms & Prevention
People with COVID-19 have reported a wide range of symptoms from mild to severe. Older adults and people with underlying medical conditions may be at a higher risk for developing more serious complications. These symptoms may appear 2-14 days after exposure to the virus: Fever, with a cough or shortness of breath. Other symptoms that may appear include chills, muscle pain, sore throat, and new loss of taste or smell.
If you think you may have been infected, call your health provider immediately. It is important that you do NOT show up at a health care provider’s office, an Urgent Care, or Emergency Room before calling – you may be putting others at risk. If symptoms are severe and you require an ambulance for transport, call 911 and notify the operator that you are experiencing symptoms relative to COVID-19.
Remember, older adults and people who have underlying health conditions are at higher risk for developing serious complications from the COVID-19 illness. The CDC has provided additional information for those that may be at increased risk here.
There is currently not a vaccine or any proven antiviral treatment yet; however individuals can take these preventive actions to help lessen the spread of respiratory disease:
- Wash your hands often. If water is not readily available, use a hand sanitizer that contains at least 60% alcohol.
- Avoid close contact. Maintain social distancing of at least six feet.
- Cover your mouth and nose with a cloth face covering when around others. Children under the age of 2 should not wear face coverings.
- Cover your mouth and nose with a tissue when coughing or sneezing. If a tissue is not available use the inside of your elbow.
- Clean and disinfect frequently touched surfaces at least daily to prevent the spread of germs.
- Monitor your health daily and be alert for symptoms.
Have had exposure to a positive case and need testing…
If you have been exposed to a positive case, please contact your primary care physician for a script for testing. Once UR Jones Memorial Hospital receives this script, they will reach out to you with further instructions and they will be able to give you a date and time that you can be tested. If you do not have a primary care physician, please contact the Allegany County Health Department at (585) 268-9250 for assistance.
Experiencing symptoms and need testing…
If you have Covid-19 symptoms, please contact your primary care physician for a script for testing. Once UR Jones Memorial Hospital receives this script, they will reach out to you with further instructions and they will be able to give you a date and time that you can be tested. If you do not have a primary care physician, please contact the Allegany County Health Department at (585) 268-9250 for assistance.
Your employer requires testing…
If your employer requires testing, please contact your primary care physician for a script for testing. Once UR Jones Memorial Hospital receives this prescription, they will reach out to you with further instructions and they will be able to give you a date and time that you can be tested. If you do not have a primary care physician, please contact the Allegany County Health Department at (585) 268-9250 for assistance.
In addition, UR St. James Hospital located at 7329 Seneca Road North Hornell, NY 14843 provides Covid-19 testing when ordered by a primary care physician. Please call (607) 247-2200 to schedule a testing appointment.
Other testing options include:
WellNow Urgent Care located at 921 Wayne Street, Olean, NY 14760 provides testing. Call (716) 379-6507 to schedule an appointment.
Community Based Testing Sites offered in neighboring counties or through the New York State Department of Health. To locate a testing site near you, please follow this link: https://coronavirus.health.ny.gov/find-test-site-near-you
New York State Executive Orders
There have been several executive orders enacted by NYS Governor Cuomo related to the COVID-19 virus. While some have expired, there are still some that are still active. For a complete list, please visit https://www.governor.ny.gov/executiveorders
The list below is only meant to highlight some executive orders that are currently in place. It is not a comprehensive list. For the most up to date information on executive orders, please refer to the link provided above.
Order 202.1 – Requires suspension of in person public meetings, and temporarily allows them to be done remotely, as well as in person public hearings has been extended under Order 202.87. It is expected that it will continue to be extended in the future. Currently extended through January 29, 2021.
Order 202.17 – Requires face masks to be worn in public on persons that are over the age of 2, when social distancing cannot be maintained. Recently extended by Order 202.87 through January 29, 2021.
Order 202.45 – Requires and/or extends several other orders through July 26th, 2020. This has been extended through February 6, 2021 by Order 202.89.
Where can I find the Coronavirus statistics for Allegany County? – Statistics are provided in press releases and are posted on the Allegany County Facebook page. For all posts related to Coronavirus, please visit www.alleganyco.com/coronavirus/health-notices.
How often are the statistics posted? – Statistics related to Coronavirus cases in Allegany County are posted daily right now. Demographics related to those statistics are provided once a week.
I feel sick. What do I do? – If you feel sick you should stay home and call your health care provider for direction. It is important that you do NOT show up at a health care provider’s office, an Urgent Care, or Emergency Room before calling – you may be putting others at risk. If symptoms are severe and you require an ambulance for transport, call 911 and notify the operator that you are experiencing symptoms relative to COVID-19.
What is the difference between quarantine and isolation? – Quarantine restricts movement of people are not sick, but may have been exposed to a disease. Isolation separates sick people with a disease from others who are not sick.
My employer requires I be tested for COVID-19 prior to returning to work. Where do I go? – You can visit this link, and type in your zip code to determine where the nearest location for testing is. Please note that most locations require that you call ahead of time.
Where do I go for antibody testing? – You can visit the same link as above to find an antibody testing facility.
Where is the nearest drive through testing facility? – There are no drive through testing sites in our area at this time.
I traveled to/from a restricted area. What do I do now? – Those traveling to New York from these states, or returning home to New York from these states are required to quarantine for a period of 14 days, as required by the Department of Health, unless the traveler receives a COVID test result that is negative. Questions related to travel should be directed to (585) 268-9700 or by email to firstname.lastname@example.org. You can also call the NYS Travel Advisory Hotline at 1-888-364-3065 or use this form to ask a question. For more information click here.
Do I have to wear a face mask in public? – Yes. Executive Order 202.17 requires face coverings in all public spaces where social distancing cannot be maintained.
As a business owner, where can I find guidance on re-opening my business? – Allegany County is located in the Western New York region of New York State and is currently under Phase 4 reopening guidelines. Find the guidance here.
I’ve gone to the forward.ny.gov website and don’t find any regulations related to my business. – Not all businesses are specifically listed. In that case, you can use the look-up tool to determine if you’re eligible to open.
What are contact tracers and why are they calling me? – Contact tracers are trained individuals utilized by the health department to help track down others that may have been in contact with someone who has an infectious disease. The process typically involves interviews with those close the identified person, notification of potential exposure, referrals for testing, monitoring of signs and symptoms, and contacts for services that might be needed during the self-quarantine period.
Who can I contact regarding emotional support during this crisis? – There are several resources to use during a stressful time like this. COVID-19 Emotional Support Hotline: 844-863-9314
Allegany County Crisis Hotline: 888-448-3367
Allegany County Community Services: 585-593-1991 (Monday-Friday, 8:30 a.m. to 4:00 p.m.)
National Suicide Prevention Lifeline: 800-273-TALK (8255)
NYS Text Line: Text “GOT5” to 741741
Veterans’ Crisis Lifeline: 822-273-8255 (Press 1)
How do I file a complaint? – Please visit our “To File a Complaint” tab to find out more.
The CDC, NYSDOH and Empire State Development have also established frequently asked questions information. If you don’t find what you’re looking for here please visit one of their pages, or you can call 585-268-9700 with a specific question.