COVID-19 / Coronavirus Information and Updates

COVID-19 / Coronavirus Information and Updates

A Message From

Curt Crandall, Chairman

As Chairman of the Allegany County Board of Legislators, my highest priority will always be the health and safety of this community. We have a dedicated team of employees from our Health Department, Office of Emergency Management and Fire, Social Services Department, Office for the Aging, and more who are working tirelessly to protect our community as we prepared for and now respond to the recent Coronavirus (COVID-19) outbreak. The County is dedicated to providing services and programs that protect all residents, young and old, and improve the quality of life for all who live here. I am committed to working for the people of Allegany County. Together we can continue to make Allegany County a great place to live, work, and raise a family.


Informational Phone #:

Phone: 585-268-9700

For current conditions regarding COVID-19 cases and testing in Allegany County please look for the news releases. If you have questions or concerns please look through the information provided below before calling.

General Information About COVID-19

NYS Department of Health has loaded up a New Mapping App for the entire state that shows the latest data available to them for every County.

Here is a link to the John Hopkins University COVID-19 Status Report for Allegany County.  It is noted that their data is slightly different than that produced by the County but it does give you a snapshot.

As of April 17, 2020 any resident going into a public place is required to wear a face mask to protect themselves and others from spreading the virus. Remember, you may be asymptomatic and still able to spread it. There are several places in the County where volunteers have made masks and are either giving them away from free, or asking for a monetary donation to help cover costs of materials. If you are unable to make your own, reach out to your online community or ask a neighbor for some help. For more information, please visit: Executive Order 202.17.

Attention Allegany County residents:

  • Call 585-268-9700 with questions regarding guidance on this situation and to speak with someone.
  • Watch for the Allegany County videos, answering many more questions from Allegany County residents, every Tuesday and Friday on the Allegany County website and the Allegany County DOH Facebook page.
    • We have established a new COVID-19 Informational Call-in Number, 585-268-9700. Current hours of operation are Monday through Friday from 8:00 a.m. to 4:00 p.m. 
    • Email us your questions at
    • NYSDOH-Coronavirus hotline (1-888-364-3065)
  • Video New York State Department of Health
  • Video New York State Department of Health
  • Image result for like us on facebookClick Here to Like Us on Facebook-Allegany County Department of Health

County YouTube Channel Videos:

Facebook version of DOH Videos:

Attention Travelers: If you recently traveled internationally, we are asking you to contact the Health Department. Please contact us at 585-268-9700 and provide the information requested. You can also email This is a vital part of tracing how COVID-19 could spread in our community.

What to do if you think you have been infected: Call your health care provider. Please do NOT show up at a health care provider’s office, an Urgent Care, or Emergency Room before calling. If symptoms are severe and you require an ambulance for transport, call 911 and notify the operator that you are experiencing symptoms relative to COVID-19.

Symptoms: Fever, with a cough or shortness of breath. Other symptoms that may appear include chills, muscle pain, sore throat, and new loss of taste or smell.

What’s the difference between quarantine and isolation? We are asking individuals being tested, as well as their families, to stay under quarantine away from public settings. These people are well, but may have had exposure. Individuals experiencing symptoms are being asked to stay isolated and away from healthy individuals, stopping the spread of disease.

For general updates on the outbreak in New York State and information from the CDC, please visit the following pages:

New York State on PAUSE and Matilda’s Law

Today, March 20th, 2020 New York State Governor Andrew M. Cuomo signed an Executive Order mandating all non-essential business to close effective on Sunday, March 22, 2020. Exemptions are still being made for essential businesses, listed below. Additional directives have been given to mortgage servicers and chartered banks regarding payments and fees for borrowers impacted by the virus.

A law has also been enacted to protect New Yorkers over the age of 70, and those with compromised immune systems. Matilda’s Law states that all residents over 70 and with compromised systems shall comply with the following guidelines for their own safety:

  • Remain indoors
  • Can go outside for solitary exercise
  • Pre-screen all visitors by taking their temperature
  • Wear a mask in the company of others
  • Stay at least 6 feet from others
  • Do not take public transportation unless urgent and absolutely necessary

New York State on PAUSE

Governor Cuomo announced the “New York State on PAUSE” executive order, a 10-point policy to assure uniform safety for everyone. The 10-point NYS on PAUSE plan is as follows:

  1. Effective at 8PM on Sunday, March 22, all non-essential businesses statewide will be closed;
  2. Non-essential gatherings of individuals of any size for any reason (e.g. parties, celebrations or other social events) are canceled or postponed at this time;
  3. Any concentration of individuals outside their home must be limited to workers providing essential services and social distancing should be practiced;
  4. When in public individuals must practice social distancing of at least six feet from others;
  5. Businesses and entities that provide other essential services must implement rules that help facilitate social distancing of at least six feet;
  6. Individuals should limit outdoor recreational activities to non-contact and avoid activities where they come in close contact with other people;
  7. Individuals should limit use of public transportation to when absolutely necessary and should limit potential exposure by spacing out at least six feet from other riders;
  8. Sick individuals should not leave their home unless to receive medical care and only after a telehealth visit to determine if leaving the home is in the best interest of their health;
  9. Young people should also practice social distancing and avoid contact with vulnerable populations; and
  10. Use precautionary sanitizer practices such as using isopropyl alcohol wipes

Essential Businesses

Essential businesses are those that provide services ensuring continual operation of government agencies and provide for the health, safety and welfare of the public. This is a list considered essential by the Empire State Development Corporation and is subject to change at any time by Executive Order of New York State Governor Andrew Cuomo. A general list is shown below.

If you are an essential employee and have regular contact with the public, your employer is required to provide you with a face covering. For more detail, visit Executive Order 202.16

A list providing guidance on what is considered essential is detailed below. Always check with your essential business to be sure of any changing guidelines, reduction in services, or reduction of hours that may be currently in place. For a complete, detailed list visit Executive Order 202.6. If you feel you should be considered essential, visit this link and fill out the form for consideration.

  • Health care operations – hospitals, nursing homes, health clinics, research and lab services, emergency dental, physical therapy, occupational therapy, home health care and aides
  • Essential infrastructure – Utilities, telecommunication, airports, transportation, hotels and other places of accommodation
  • Essential manufacturing – Food processing, pharmaceutical, household products, automobiles, medical equipment/instruments
  • Retail – Grocery stores, pharmacies, gas stations, hardware, delivery, restaurants/bars (take out only) Please check with your local stores. Some have reduced hours or have changed some policies.
  • Public services – Trash collection, mail, shipping, auto repair, storage, funeral homes, landscaping, animal shelters, remote instruction
  • News media
  • Banks and other related financial institutions (please check with your local branch for specific services and reduction in hours)
  • Providers of basic necessities to economically disadvantaged populations – homeless shelters, food banks, congregate care, human services
  • Construction – see the executive order for details on restrictions
  • Safety vendors – Law enforcement, fire prevention/response, security, emergency management operations, disinfection, cleaners, moving services
  • Essential services – Logistics, technology support, child care, government, distance learning personnel, general and specialized home maintenance
  • Recreation – Parks and other open spaces except playgrounds, golf courses, golf driving ranges, marinas, boatyards, marine manufacturers, drive-in movie theaters, tennis and other low-risk recreational activities
  • Professional services with restrictions – Lawyers, real estate services
  • Services needed to ensure the continuing operation of government agencies and provide for the health, safety and welfare of the public.