COVID-19 / Coronavirus Information and Updates
- COVID-19 Dashboard
- COVID-19 Vaccine Registration
- Reopening Allegany County
- Health Notices / Press Releases
- County Government Notices / Press Releases
- School Districts / Colleges Notices / Press Releases
- COVID-19 Resources for Businesses and Individuals
Last updated on June 16, 2021 03:08 pm
A Message From
Curt Crandall, Chairman
As Chairman of the Allegany County Board of Legislators, my highest priority will always be the health and safety of this community. We have a dedicated team of employees from our Health Department, Office of Emergency Management and Fire, Social Services Department, Office for the Aging, and more who are working tirelessly to protect our community as we prepared for and now respond to the recent Coronavirus (COVID-19) outbreak. The County is dedicated to providing services and programs that protect all residents, young and old, and improve the quality of life for all who live here. I am committed to working for the people of Allegany County. Together we can continue to make Allegany County a great place to live, work, and raise a family.
Informational Phone #:
The Coronavirus disease (COVID-19) is a new respiratory illness that has been identified in countries all over the world. Persons who have contracted the disease may show mild to severe symptoms, or be completely asymptomatic. The Allegany County Department of Health has been working with New York State Department of Health (NYSDOH), CDC, county & regional staff, and local community partners to keep our community members safe.
Please direct all questions related to COVID-19 concerns to (585) 268-9700 or email email@example.com. You can also call the NYSDOH Coronavirus hotline by dialing 1-888-364-3065.
The NYSDOH has developed a COVID-19 tracker that shows daily stats Statewide and by County.
Johns Hopkins University has also developed a COVID-19 tracker that shows daily stats for Allegany County, providing different data based on five-year estimates from the American Community Survey.
For general updates on the outbreak in New York State and information from the CDC, please visit the following pages:
To File a Complaint
For complaints related to violations of health and safety restrictions & requirements for businesses, gatherings and individuals, or travel please choose one of the following links:
If you want to file by phone, please call 1-833-789-0470. Complaints can be made 24 hours a day, seven days a week by either format.
The CDC has posted guidelines related to travel within the United States and Internationally, providing a geographic risk assessment data map. All destinations are currently considered a level 3 hazard, meaning that all travelers avoid all nonessential travel to global destinations.
The travel guidelines require all New Yorkers, as well as those visiting from out-of-state or another country, to take personal responsibility for compliance in the best interest of public health and safety.
Asymptomatic travelers entering New York from another country, U.S. state, or territory are no longer required to test or quarantine as of April 10, 2021. Quarantine, consistent with the CDC recommendations, is still recommended for all travelers who are not fully vaccinated or have not recovered from laboratory confirmed COVID-19 during the previous 3 months. Symptomatic travelers must immediately self-isolate and contact the local health department or their healthcare providers to determine if they should seek COVID-19 testing.
All travelers entering New York from a state that is not a contiguous state who have been outside of New York for more than 24 hours must complete the Traveler Health Form. Contiguous states to New York are Pennsylvania, New Jersey, Connecticut, Massachusetts and Vermont.
Irrespective of quarantine, all travelers must:
- Monitor symptoms daily from day of arrival in New York through day 14;
- Continue strict adherence to all recommended non-pharmaceutical interventions, including hand hygiene and the use of face coverings, through Day 14 (even if fully vaccinated); and
- Must immediately self-isolate if any symptoms develop and contact the local public health authority or their healthcare provider to report this change in clinical status and determine if they should seek testing.
- Fully vaccinated is defined as being 2 or more weeks after the final dose (e.g., first for Janssen/Johnson & Johnson, second for Pfizer and Moderna) of the vaccine approved by the FDA or authorized by the FDA for emergency use. Vaccines that are not authorized by the U.S. Federal Drug Administration (FDA) for emergency use or approved by the FDA do not satisfy this definition.
- Recently recovered is defined as 1) recovered from laboratory-confirmed COVID-19 by meeting the criteria for discontinuation of isolation, 2) within the 3-month period between date of arrival in New York and either the initial onset of symptoms related to the laboratory confirmed COVID-19 infection or, if asymptomatic during the illness, the date of the laboratory confirmed test, and 3) asymptomatic after travel or new exposure.
Travelers from Canada, crossing at land borders subject to the agreement between the governments of the United States and Canada, are permitted to travel in accordance with said federal agreement and need not quarantine solely due to such federally authorized travel. Travelers flying between the US and Canada must follow the CDC guidance for international travel.
Individuals may also contact their local department of health. Questions related to travel should be directed to (585) 268-9250 or by email to firstname.lastname@example.org. You can also call the NYS Travel Advisory Hotline at 1-888-364-3065 or use this form to ask a question.
Full details of the guidance can be found here: https://forward.ny.gov/covid-19-travel-advisory
COVID-19 communications are posted as needed, effective February 10, 2021, on our website under News and on our Facebook page, showing the most up to date information related to local updates. Past communications regarding COVID-19 can be found at this link: County Government Notices.
Communications were previously posted daily; however we have since transitioned to a digital dashboard, found here.
Please direct all questions related to information within the press releases presented to the Allegany County Public Information Officer, Brenda Rigby-Riehle by email at email@example.com.
Facebook version of DOH Videos:
- Video #6: 4/22/2020 Discussion with Jones Memorial Hospital
- Video #5: 4/8/2020 Masks and Mental Health
- Video #4: Here is a link to the Allegany County DOH Facebook page and our video released 3/27/20.
- Video #3: Here is a link to the Allegany County DOH Facebook page and our video released 3/23/20.
- Video #2: Here is a link to the Allegany County DOH Facebook page released 3/20/2020.
- Video #1: Here is a link to the Allegany County DOH that was released on 3/17/2020.
County YouTube Channel Videos:
NYSDOH YouTube Videos:
Posters & General Guidance
Symptoms & Prevention
People with COVID-19 have reported a wide range of symptoms from mild to severe. Older adults and people with underlying medical conditions may be at a higher risk for developing more serious complications. These symptoms may appear 2-14 days after exposure to the virus: Fever, with a cough or shortness of breath. Other symptoms that may appear include chills, muscle pain, sore throat, and new loss of taste or smell.
If you think you may have been infected, call your health provider immediately. It is important that you do NOT show up at a health care provider’s office, an Urgent Care, or Emergency Room before calling – you may be putting others at risk. If symptoms are severe and you require an ambulance for transport, call 911 and notify the operator that you are experiencing symptoms relative to COVID-19.
Remember, older adults and people who have underlying health conditions are at higher risk for developing serious complications from the COVID-19 illness. The CDC has provided additional information for those that may be at increased risk here.
There is currently not a vaccine or any proven antiviral treatment yet; however individuals can take these preventive actions to help lessen the spread of respiratory disease:
- Wash your hands often. If water is not readily available, use a hand sanitizer that contains at least 60% alcohol.
- Avoid close contact. Maintain social distancing of at least six feet.
- Cover your mouth and nose with a cloth face covering when around others. Children under the age of 2 should not wear face coverings.
- Cover your mouth and nose with a tissue when coughing or sneezing. If a tissue is not available use the inside of your elbow.
- Clean and disinfect frequently touched surfaces at least daily to prevent the spread of germs.
- Monitor your health daily and be alert for symptoms.
Have had exposure to a positive case and need testing…
If you have been exposed to a positive case, please contact your primary care physician for a script for testing. Once UR Jones Memorial Hospital receives this script, they will reach out to you with further instructions and they will be able to give you a date and time that you can be tested. If you do not have a primary care physician, please contact the Allegany County Health Department at (585) 268-9250 for assistance.
Experiencing symptoms and need testing…
If you have Covid-19 symptoms, please contact your primary care physician for a script for testing. Once UR Jones Memorial Hospital receives this script, they will reach out to you with further instructions and they will be able to give you a date and time that you can be tested. If you do not have a primary care physician, please contact the Allegany County Health Department at (585) 268-9250 for assistance.
Your employer requires testing…
If your employer requires testing, please contact your primary care physician for a script for testing. Once UR Jones Memorial Hospital receives this prescription, they will reach out to you with further instructions and they will be able to give you a date and time that you can be tested. If you do not have a primary care physician, please contact the Allegany County Health Department at (585) 268-9250 for assistance.
In addition, UR St. James Hospital located at 7329 Seneca Road North Hornell, NY 14843 provides Covid-19 testing when ordered by a primary care physician. Please call (607) 247-2200 to schedule a testing appointment.
Other testing options include:
WellNow Urgent Care located at 921 Wayne Street, Olean, NY 14760 provides testing. Call (716) 379-6507 to schedule an appointment.
Community Based Testing Sites offered in neighboring counties or through the New York State Department of Health. To locate a testing site near you, please follow this link: https://coronavirus.health.ny.gov/find-test-site-near-you
New York State Executive Orders
There have been several executive orders enacted by NYS Governor Cuomo related to the COVID-19 virus. While some have expired, there are still some that are still active.
Governor Cuomo has announced that all COVID-19 related restrictions have been lifted, with a few exceptions related to certain businesses and large indoor venues. Restrictions are still in place for unvaccinated individuals and businesses have the option to keep restrictions in place for vaccinated individuals if they wish to do so.
For a complete list of current executive orders, please visit https://www.governor.ny.gov/executiveorders
Where can I find the Coronavirus statistics for Allegany County? – Statistics are provided in press releases and are posted on the Allegany County Facebook page. For all posts related to Coronavirus, please visit www.alleganyco.com/coronavirus/health-notices.
How often are the statistics posted? – Statistics related to Coronavirus cases in Allegany County are posted daily right now. Demographics related to those statistics are provided once a week.
I feel sick. What do I do? – If you feel sick you should stay home and call your health care provider for direction. It is important that you do NOT show up at a health care provider’s office, an Urgent Care, or Emergency Room before calling – you may be putting others at risk. If symptoms are severe and you require an ambulance for transport, call 911 and notify the operator that you are experiencing symptoms relative to COVID-19.
What is the difference between quarantine and isolation? – Quarantine restricts movement of people are not sick, but may have been exposed to a disease. Isolation separates sick people with a disease from others who are not sick.
My employer requires I be tested for COVID-19 prior to returning to work. Where do I go? – You can visit this link, and type in your zip code to determine where the nearest location for testing is. Please note that most locations require that you call ahead of time.
Where do I go for antibody testing? – You can visit the same link as above to find an antibody testing facility.
Where is the nearest drive through testing facility? – There are no drive through testing sites in our area at this time.
I traveled to/from a restricted area. What do I do now? – Those traveling to New York from these states, or returning home to New York from these states are required to quarantine for a period of 14 days, as required by the Department of Health, unless the traveler receives a COVID test result that is negative. Questions related to travel should be directed to (585) 268-9700 or by email to firstname.lastname@example.org. You can also call the NYS Travel Advisory Hotline at 1-888-364-3065 or use this form to ask a question. For more information click here.
Do I have to wear a face mask in public? – Yes. Executive Order 202.17 requires face coverings in all public spaces where social distancing cannot be maintained.
As a business owner, where can I find guidance on re-opening my business? – Allegany County is located in the Western New York region of New York State and is currently under Phase 4 reopening guidelines. Find the guidance here.
I’ve gone to the forward.ny.gov website and don’t find any regulations related to my business. – Not all businesses are specifically listed. In that case, you can use the look-up tool to determine if you’re eligible to open.
What are contact tracers and why are they calling me? – Contact tracers are trained individuals utilized by the health department to help track down others that may have been in contact with someone who has an infectious disease. The process typically involves interviews with those close the identified person, notification of potential exposure, referrals for testing, monitoring of signs and symptoms, and contacts for services that might be needed during the self-quarantine period.
Who can I contact regarding emotional support during this crisis? – There are several resources to use during a stressful time like this. COVID-19 Emotional Support Hotline: 844-863-9314
Allegany County Crisis Hotline: 888-448-3367
Allegany County Community Services: 585-593-1991 (Monday-Friday, 8:30 a.m. to 4:00 p.m.)
National Suicide Prevention Lifeline: 800-273-TALK (8255)
NYS Text Line: Text “GOT5” to 741741
Veterans’ Crisis Lifeline: 822-273-8255 (Press 1)
How do I file a complaint? – Please visit our “To File a Complaint” tab to find out more.
The CDC, NYSDOH and Empire State Development have also established frequently asked questions information. If you don’t find what you’re looking for here please visit one of their pages, or you can call 585-268-9700 with a specific question.