COVID-19 / Coronavirus Information and Updates
- Reopening Allegany County
- Health Notices / Press Releases
- County Government Notices / Press Releases
- School Districts / Colleges Notices / Press Releases
- COVID-19 Resources for Businesses and Individuals
Last updated on August 4, 2020 11:03 am
A Message From
Curt Crandall, Chairman
As Chairman of the Allegany County Board of Legislators, my highest priority will always be the health and safety of this community. We have a dedicated team of employees from our Health Department, Office of Emergency Management and Fire, Social Services Department, Office for the Aging, and more who are working tirelessly to protect our community as we prepared for and now respond to the recent Coronavirus (COVID-19) outbreak. The County is dedicated to providing services and programs that protect all residents, young and old, and improve the quality of life for all who live here. I am committed to working for the people of Allegany County. Together we can continue to make Allegany County a great place to live, work, and raise a family.
Informational Phone #:
The Coronavirus disease (COVID-19) is a new respiratory illness that has been identified in countries all over the world. Persons who have contracted the disease may show mild to severe symptoms, or be completely asymptomatic. The Allegany County Department of Health has been working with New York State Department of Health (NYSDOH), CDC, county & regional staff, and local community partners to keep our community members safe.
Please direct all questions related to COVID-19 concerns to (585) 268-9700 or email firstname.lastname@example.org. You can also call the NYSDOH Coronavirus hotline by dialing 1-888-364-3065.
The NYSDOH has developed a COVID-19 tracker that shows daily stats Statewide and by County.
Johns Hopkins University has also developed a COVID-19 tracker that shows daily stats for Allegany County, providing different data based on five-year estimates from the American Community Survey.
For general updates on the outbreak in New York State and information from the CDC, please visit the following pages:
To File a Complaint
For complaints related to violations of health and safety restrictions & requirements for businesses, gatherings and individuals, or travel please choose one of the following links:
If you want to file by phone, please call 1-833-789-0470. Complaints can be made 24 hours a day, seven days a week by either format.
The CDC has posted guidelines related to travel within the United States and Internationally, providing a geographic risk assessment data map. All destinations are currently considered a level 3 hazard, meaning that all travelers avoid all nonessential travel to global destinations.
NYS Governor Andrew Cuomo, has restricted travel within the United States, based on a rolling seven-day average of positive tests in excess of 10%, or number of positive cases exceeding 10 per 100,000 residents. According to Executive Order 205, restricted states are as follows:
Those traveling to New York from these states, or returning home to New York from these states are required to quarantine for a period of 14 days, as required by the Department of Health. Questions related to travel should be directed to (585) 268-9700 or by email to email@example.com. You can also call the NYS Travel Advisory Hotline at 1-888-364-3065 or use this form to ask a question.
COVID-19 communications are posted daily on our website under News and on our facebook page, showing the most up to date information related to local updates. Past communications regarding COVID-19 can be found at this link: County Government Notices
Please direct all questions related to information within the press releases presented to the Allegany County Public Information Officer, Brenda Rigby-Riehle by email at firstname.lastname@example.org.
Facebook version of DOH Videos:
- Video #6: 4/22/2020 Discussion with Jones Memorial Hospital
- Video #5: 4/8/2020 Masks and Mental Health
- Video #4: Here is a link to the Allegany County DOH Facebook page and our video released 3/27/20.
- Video #3: Here is a link to the Allegany County DOH Facebook page and our video released 3/23/20.
- Video #2: Here is a link to the Allegany County DOH Facebook page released 3/20/2020.
- Video #1: Here is a link to the Allegany County DOH that was released on 3/17/2020.
County YouTube Channel Videos:
NYSDOH YouTube Videos:
Posters & General Guidance
- NYS Contact Tracing Flyer
- Emotional Support Helpline Poster
- Coronavirus Fact Sheet – CDC
- Handwashing Steps – CDC
- Stop The Spread Of Germs – CDC
- Call To Citizens: Be Prepared Not Scared
- Outdoor Guidance
- Protect Yourself Poster – CDC
Symptoms & Prevention
People with COVID-19 have reported a wide range of symptoms from mild to severe. Older adults and people with underlying medical conditions may be at a higher risk for developing more serious complications. These symptoms may appear 2-14 days after exposure to the virus: Fever, with a cough or shortness of breath. Other symptoms that may appear include chills, muscle pain, sore throat, and new loss of taste or smell.
If you think you may have been infected, call your health provider immediately. It is important that you do NOT show up at a health care provider’s office, an Urgent Care, or Emergency Room before calling – you may be putting others at risk. If symptoms are severe and you require an ambulance for transport, call 911 and notify the operator that you are experiencing symptoms relative to COVID-19.
Remember, older adults and people who have underlying health conditions are at higher risk for developing serious complications from the COVID-19 illness. The CDC has provided additional information for those that may be at increased risk here.
There is currently not a vaccine or any proven antiviral treatment yet; however individuals can take these preventive actions to help lessen the spread of respiratory disease:
- Wash your hands often. If water is not readily available, use a hand sanitizer that contains at least 60% alcohol.
- Avoid close contact. Maintain social distancing of at least six feet.
- Cover your mouth and nose with a cloth face covering when around others. Children under the age of 2 should not wear face coverings.
- Cover your mouth and nose with a tissue when coughing or sneezing. If a tissue is not available use the inside of your elbow.
- Clean and disinfect frequently touched surfaces at least daily to prevent the spread of germs.
- Monitor your health daily and be alert for symptoms.
Have had exposure to a positive case and need testing…
If you have been exposed to a positive case, please contact your primary care physician for a script for testing. Once UR Jones Memorial Hospital receives this script, they will reach out to you with further instructions and they will be able to give you a date and time that you can be tested. If you do not have a primary care physician, please contact the Allegany County Health Department at (585) 268-9250 for assistance.
Experiencing symptoms and need testing…
If you have Covid-19 symptoms, please contact your primary care physician for a script for testing. Once UR Jones Memorial Hospital receives this script, they will reach out to you with further instructions and they will be able to give you a date and time that you can be tested. If you do not have a primary care physician, please contact the Allegany County Health Department at (585) 268-9250 for assistance.
Your employer requires testing…
If your employer requires testing, please contact your primary care physician for a script for testing. Once UR Jones Memorial Hospital receives this prescription, they will reach out to you with further instructions and they will be able to give you a date and time that you can be tested. If you do not have a primary care physician, please contact the Allegany County Health Department at (585) 268-9250 for assistance.
In addition, UR St. James Hospital located at 7329 Seneca Road North Hornell, NY 14843 provides Covid-19 testing when ordered by a primary care physician. Please call (607) 247-2200 to schedule a testing appointment.
Other testing options include:
WellNow Urgent Care located at 921 Wayne Street, Olean, NY 14760 provides testing. Call (716) 379-6507 to schedule an appointment.
Community Based Testing Sites offered in neighboring counties or through the New York State Department of Health. To locate a testing site near you, please follow this link: https://coronavirus.health.ny.gov/find-test-site-near-you
New York State Executive Orders
There have been several executive orders enacted by NYS Governor Cuomo related to the COVID-19 virus. While some have expired, there are still some that are still active. For a complete list, please visit https://www.governor.ny.gov/executiveorders
The list below is only meant to highlight some executive orders that are currently in place. It is not a comprehensive list. For the most up to date information on executive orders, please refer to the link provided above.
Order 202.14 – Requires suspension of in person public meetings, and temporarily allows them to be done remotely. Recently extended through August 6th, 2020.
Order 202.15 – Requires suspension of in person public hearings, and temporarily allows them to be done remotely. Recently extended through August 5th, 2020.
Order 202.17 – Requires face masks to be worn in public on persons that are over the age of 2, when social distancing cannot be maintained. Recently extended through August 6th, 2020.
Order 202.45 – Requires and/or extends several other orders, as shown below through July 26th, 2020. This is not comprehensive.
- Requires travel restrictions to countries identified by the CDC with a level 2 or 3 health notice, as well as any State with a positive test rate of higher than 10% over a seven-day rolling average. Those states are identified in the travel restrictions section;
- Extends the public gatherings restriction of 50 or fewer individuals;
- Extends previous restrictions to businesses in phase four of reopening;
- Modifies directives to hospitals and doctors offices regarding elective surgeries; and
- Extends closure of all in-person instruction at schools through the summer, still allowing them to provide child care, food and special education programs.
Where can I find the Coronavirus statistics for Allegany County? – Statistics are provided in press releases and are posted on the Allegany County Facebook page. For all posts related to Coronavirus, please visit www.alleganyco.com/coronavirus/health-notices.
How often are the statistics posted? – Statistics related to Coronavirus cases in Allegany County are posted daily right now. Demographics related to those statistics are provided once a week.
I feel sick. What do I do? – If you feel sick you should stay home and call your health care provider for direction. It is important that you do NOT show up at a health care provider’s office, an Urgent Care, or Emergency Room before calling – you may be putting others at risk. If symptoms are severe and you require an ambulance for transport, call 911 and notify the operator that you are experiencing symptoms relative to COVID-19.
What is the difference between quarantine and isolation? – Quarantine restricts movement of people are not sick, but may have been exposed to a disease. Isolation separates sick people with a disease from others who are not sick.
My employer requires I be tested for COVID-19 prior to returning to work. Where do I go? – You can visit this link, and type in your zip code to determine where the nearest location for testing is. Please note that most locations require that you call ahead of time.
Where do I go for antibody testing? – You can visit the same link as above to find an antibody testing facility.
Where is the nearest drive through testing facility? – There are no drive through testing sites in our area at this time.
I traveled to/from a restricted area. What do I do now? – Those traveling to New York from these states, or returning home to New York from these states are required to quarantine for a period of 14 days, as required by the Department of Health. Questions related to travel should be directed to (585) 268-9700 or by email to email@example.com. You can also call the NYS Travel Advisory Hotline at 1-888-364-3065 or use this form to ask a question. The advisory is updated based on a seven day rolling average. For more information click here.
Do I have to wear a face mask in public? – Yes. Executive Order 202.17 requires face coverings in all public spaces where social distancing cannot be maintained.
As a business owner, where can I find guidance on re-opening my business? – Allegany County is located in the Western New York region of New York State and is currently under Phase 4 reopening guidelines. Find the guidance here.
I’ve gone to the forward.ny.gov website and don’t find any regulations related to my business. – Not all businesses are specifically listed. In that case, you can use the look-up tool to determine if you’re eligible to open.
What are contact tracers and why are they calling me? – Contact tracers are trained individuals utilized by the health department to help track down others that may have been in contact with someone who has an infectious disease. The process typically involves interviews with those close the identified person, notification of potential exposure, referrals for testing, monitoring of signs and symptoms, and contacts for services that might be needed during the self-quarantine period.
Who can I contact regarding emotional support during this crisis? – There are several resources to use during a stressful time like this. COVID-19 Emotional Support Hotline: 844-863-9314
Allegany County Crisis Hotline: 888-448-3367
Allegany County Community Services: 585-593-1991 (Monday-Friday, 8:30 a.m. to 4:00 p.m.)
National Suicide Prevention Lifeline: 800-273-TALK (8255)
NYS Text Line: Text “GOT5” to 741741
Veterans’ Crisis Lifeline: 822-273-8255 (Press 1)
How do I file a complaint? – Please visit our “To File a Complaint” tab to find out more.
The CDC, NYSDOH and Empire State Development have also established frequently asked questions information. If you don’t find what you’re looking for here please visit one of their pages, or you can call 585-268-9700 with a specific question.